NHTSA Complaint #11516146 — 2018 DODGE GRAND CARAVAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11516146
Vehicle	2018 DODGE GRAND CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	April 8, 2023
Date Filed	April 9, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The power locks in each door have failed and no door is accessible from the outside with exception to the drivers side front door. I am no longer able to open the passenger door nor the drivers side and passengers side sliding doors. This began while my kids were in the van and they were unable to get out without climbing through the van. The lock actuators in every single door have failed. There does not seem to be a root cause. I locked the van one evening and found the drivers side door no longer unlocked with the fob. Shortly after, the passengers side door lock failed altogether. As of tonight, both sliding doors cannot be unlocked and are jammed shut. There is no damage, this just appears to be a mechanical failure.

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