NHTSA Complaint #11516031 — 2015 SUBARU OUTBACK

The contact owns a 2015 Subaru Outback. The contact stated while driving 60 MPH and activating the windshield washer on intermittent mode, he noticed that the windshield was significantly dry as the washer mechanism was not supplying fluid to the windshield at the nozzle. The contact stated that as the failure impaired his visibility of the road, he veered to the side of the road. Upon investigating the failure, the contact discovered a puddle of fluid underneath the driver’s side fender of the vehicle and concluded there was a leak of windshield washer fluid through the windshield washer tubing. The contact manually cleaned the windshield and drove to his residence, where he noticed that the windshield washer tubing was fractured about 6 inches from the point at which it entered the cowl housing located at the base of the windshield. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 95,000.