NHTSA Complaint #11515997 — 2014 BMW X1

The contact owns a 2014 BMW X1. The contact stated while driving 65 MPH, the vehicle lost motive power without warning. The contact was able to restart the vehicle, but the contact heard an abnormal sound coming from the vehicle. The vehicle was towed to the dealer and the dealer stated that the oil pump and timing chain had failed, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the warranty would not cover the repair. A case was filed. The failure mileage was 121,000.