NHTSA Complaint #11515933 — 2022 TESLA MODEL 3
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11515933 |
| Vehicle | 2022 TESLA MODEL 3 |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
Our 2022 Tesla Model 3 has "phantom braked" three times on the highway. During each episode, the vehicle slowed from 75mph to 45mph in about half a second - with no vehicle or obstruction in front of us. This was a 4-lane highway all three times. If a car was behind us, it likely would have collided with us. No precipitation, the car was clean and cameras clear. I took the car to the Latham Service Center at 326 bOld Niskayuna Road near Albany, New York, to have the sensors and car checked. The tech took the car for a 10-minute drive, didn't experience phantom braking, and said that since he "could not duplicate the concern" no repairs were needed. After several messages expressing concern that this did indeed need to be fixed, neither the owners Scott and Carolyne nor the tech responded.
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