NHTSA Complaint #11515851 — 2012 FORD FOCUS

The contact owns a 2012 Ford Focus. The contact stated that the vehicle failed to respond upon shifting into reverse(R). The contact stated that the failure occurred on several occasions. Additionally, the contact stated that while accelerating, the clutch vibrated. The check engine warning light was illuminated. The vehicle was towed to an unknown dealer, where it was diagnosed that the TCM needed to be replaced. Additionally, the dealer retrieved diagnostic trouble codes: P087A-00 (Clutch Position Sensor) and P287A-00 (Stuck Clutch). The vehicle was not repaired. The contact stated that the failure had been reoccurring. The manufacturer was notified of the failure and informed the contact that the vehicle was out of warranty. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 150,000.