NHTSA Complaint #11515751 — 2018 TOYOTA CAMRY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11515751
Vehicle 2018 TOYOTA CAMRY
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

After continued usage steering becomes stiff and turning becomes very difficult. This then possess a safety risk to not only the driver but other drivers. The cause is failure of the intermediate steering shaft. Toyota has recalled 170,000+ 2018 Camrys because of this - https://www.tsbsearch.com/Toyota/22TE02, but it is clear as per my incident and other online forums, there are 2018 Carmys that have not been recalled where the intermediate steering shaft fails without notice. When the dealership was called, they said they were well aware of the problem and stated they would order the part even before my car was taken to the shop, even though the repair was not covered under my VIN. The dealership replaced the intermediate steering shaft at a cost to me. There were no warning lights or other symptoms prior to the failure. The failure first appeared around March 27th, 2023.

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