NHTSA Complaint #11515415 — 2017 LINCOLN MKZ HYBRID

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11515415
Vehicle	2017 LINCOLN MKZ HYBRID
Component	POWER TRAIN
Date of Incident	February 2, 2023
Date Filed	April 4, 2023
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2017 Lincoln MKZ Hybrid. The contact stated while starting the vehicle, the message "Shift System Fault" was displayed. Additionally, the contact stated while attempting to drive from a complete stop, she shifted into drive, but the vehicle failed to respond. The vehicle responded on the second attempt. The contact stated that the failure had reoccurred. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under an unknown recall as the VIN was not included. The manufacturer was contacted several times, but no assistance was provided. The failure mileage was approximately 70,000.

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Other POWER TRAIN Complaints

#11678937 — August 6, 2025 — Vehicle began to feel as if it was losing the ability to get any power to the engine. I would push the pedal to acce...

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#10968016 — March 23, 2017 — VEHICLE HAS FAILED TO START ON 4 DIFFERENT EVENTS OVER A 6 MONTH PERIOD. NO POWER TO THE VEHICLE AFTER HAVING IT PARK...

Recent Complaints for the 2017 LINCOLN MKZ HYBRID

#11678937 — FUEL/PROPULSION SYSTEM — August 6, 2025 — Vehicle began to feel as if it was losing the ability to get any power to the engine. I would push the pedal to acce...

#11678937 — STEERING — August 6, 2025 — Vehicle began to feel as if it was losing the ability to get any power to the engine. I would push the pedal to acce...

#11630323 — STEERING — December 12, 2024 — There was a recall for a loose steering wheel bolt . The recall was repaired at the dealership but now the steering...

#11621049 — STEERING — October 21, 2024 — Loose steering wheel issues as described in existing recall Safety Recall 18S08 Dealer repaired at a cost, and was i...

#11587252 — FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING — May 6, 2024 — The vehicle transmission shift is controlled by buttons to the right of the dashboard. The letters identify Power on...