NHTSA Complaint #11515306 — 2007 ACURA TL

The dash is cracked surrounding the passenger side airbag and is beginning to crack on the drivers side. I have contacted Acura and was assigned Case # 13709011 by email stating "We appreciate you taking the time to make us aware of your concern regarding the feature, and we understand your frustration regarding the matter. Upon further review of the circumstances regarding the issue, we were unable to find any open campaigns pertaining to this matter (e.g., safety recall, warranty extension or product update). Have you had a chance to reach out to your local preferred Honda dealership to make them aware of the issue? If not, the skilled Service Department at our dealerships are in the best position to evaluate your vehicle and determine the best available corrective action. We encourage you to contact the Service Department of your preferred (Honda/Acura) dealership for assistance with a diagnosis. Your case will be closed at this time, pending further information." Although I will follow up with my local service department I am confused/concerned that given the impact on airbag deployment and the number of complaints that I have found that NHTSA has not issued a recall to repair the dash and reinstall the airbags. I have found a number of forums https://m.facebook.com/story.php?story_fbid=219662424726766&id=219398981419777&p=30 https://www.carcomplaints.com/Acura/TL/2007/accessories-interior/cracked_dashboard.shtml https://www.carproblemzoo.com/acura/tl/dashboard-crack-problems.php The attached photo was taken on a warmer day - the cracks are deep and wide with colder temperatures. My request is that NHTSA research the problem as the safety issue that it is and have Honda Motors issue a safety recall to correct the situation immediately. Thank you, Sandy Simms