NHTSA Complaint #11515172 — 2018 TESLA MODEL X

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number	11515172
Vehicle	2018 TESLA MODEL X
Component	SEAT BELTS
Date of Incident	February 15, 2023
Date Filed	April 3, 2023
Mileage	27,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2018 Tesla Model X. The contact stated that the second-row passenger's side seat belt had fully retracted and could not be pulled out. The vehicle was taken to a Tesla Service Center, where it was diagnosed that the seat belt was twisted internally. The Tesla Service Center untwisted the seat belt internally. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 27,000.

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