NHTSA Complaint #11514982 — 2020 TESLA MODEL Y

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11514982
Vehicle 2020 TESLA MODEL Y
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

Driving on a residential street around 20 mph as we approached a stop sign , heard a loud “thump.” It appeared to come from front wheel well area. Worried we hit something we circled back around back around but there was nothing. Car began making a loud noise everyone we turned the wheel. Got the car back home (we were only a few miles away) but it is sitting slightly lower on right side in front and from what I can see it looks like there is a holder for a bolt that is “empty” (i.e. I think a bolt fell off and cause the car to go lower to friend and turning the car toward that side is now noisy and impossible to turn —there is resistance). I see some 2020 Model Y’s had a recall for a suspension issue but when I plug in my VIN it appears it doesn’t apply to my VIN. I think you should investigate whether this recall needs to be expanded. What is described in the suspension recall sounds EXACTLY like what is happening to my car. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Related Complaints for the 2020 TESLA MODEL Y

Other SUSPENSION Complaints

#11702982 I would hear squeaking/tearing/rattling noises, this was found to be due to malfunctioning/broken nuts and compliance...
#11689053 While driving at approximately 39,000 miles, the vehicle developed loud rattling and creaking noises from the front s...
#11660602 Steering became difficult to turn to the right with the wheel sticking to the right when trying to turn or drive the ...
#11623534 Experienced a loud clicking noise from front wheels. Took into Tesla service and the front lateral link bushings are ...
#11609377 Brought the vehicle in for tire replacement and alignment on 08/15/2024. Right front tire was wearing on the outside....

Recent Complaints for the 2020 TESLA MODEL Y

#11715304 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along wi...
#11715304 FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along wi...
#11715304 FORWARD COLLISION AVOIDANCE: WARNINGS The full self-driving (FSD) stopped working although it was fully paid for at the time of vehicle purchase. Along wi...
#11714932 ELECTRICAL SYSTEM Observed intermittent center display/infotainment computer (MCU) crashes/reboots where the center display becomes bla...
#11714932 VISIBILITY/WIPER Observed intermittent center display/infotainment computer (MCU) crashes/reboots where the center display becomes bla...
Check any vehicle history by VIN - Free vehicle history report