NHTSA Complaint #11514956 — 2014 KIA SPORTAGE

My vehicle completely stalled out on the 15 freeway in Southern California, and I barely made it off of the road and had to call 911 due to the traffic coming so near to me. My vehicle was towed to the Kia dealership in Victorville, where they told me a bearing engine knock occured and I was told by them and Kia that the warranty doesn’t stand because of a previous owner to owner’s before I bought the car did not do the update they were supposed to do. It was a very very scary situation. I was on the side of the 15 freeway with a ditch beside me just waiting to get plowed down by big rigs going by me. And now I am out $8000 that I paid to purchase the car two months ago with no recourse to have it fixed because they told me it’s going to be $11,000 because the engine in my car is discontinued. I did my due diligence. I did a CARFAX and a Bumper report and because Kia and Hyundai decided this wasn’t a recall, but rather a product improvement campaign, it was not listed in any of the forms I used to do my best to find out if this car was a good car to buy.