NHTSA Complaint #11514847 — 2017 RAM 1500

The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at various speeds, the vehicle would jerk and hesitate upon depression of the accelerator pedal without warning. The vehicle was taken to the dealer and they were informed that the vehicle could not be seen for a few weeks. The contact's husband drove the vehicle home and called the dealer the next day; he was instructed to bring in the vehicle for an inspection. While driving to the dealer at 35 MPH, her husband noticed black smoke emitting from the hood of the vehicle. As her husband pulled over and opened the hood, flames began to engulf the engine. The fire department was called to the scene and extinguished the fire. A police report was filed. The vehicle was initially towed to an independent mechanic and later to an independent body shop where it remained in their possession. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000. Vin tool confirms parts not yet available.