NHTSA Complaint #11514823 — 2023 SUBARU OUTBACK

The contact owns a 2023 Subaru Outback. The contact stated while driving at an undisclosed speed, he became aware that hundreds of tiny air bubbles had formed over the front windshield. Additionally, there were air bubbles on a portion of the front driver’s and passenger’s side windows. The contact took the vehicle to a dealer where a service technician inspected the vehicle with a pen and claimed that the windows had been sandblasted which caused the failure. The contact disputed the claim and said that no work had been performed on the windows. The manufacturer was also notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 2,500.