NHTSA Complaint #11514642 — 2013 VOLKSWAGEN PASSAT

The contact owns a 2013 Volkswagen Passat. The contact stated the vehicle was repaired in 2016 for an unknown failure. The contact reported that on multiple occasions, while driving at various speeds, the vehicle began to overheat, with a beeping sound. The contact stated that the temperature gauge started to rise and that an abnormal odor was coming through the vents. The vehicle was veered to the side of the road after smoke was seen coming from the engine compartment. The contact allowed the vehicle cool down before restarting. Additionally, on several occasions while stopped, the vehicle overheated. The vehicle was towed to two separate dealers where several parts were replaced however, the failure persisted. The contact stated that there was an abnormal odor inside the vehicle. The vehicle had been overheating. The manufacturer was notified of the failure and a case number was provided. The failure mileage was approximately 24,000.