NHTSA Complaint #11514456 — 2017 LAND ROVER DISCOVERY SPORT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11514456
Vehicle	2017 LAND ROVER DISCOVERY SPORT
Component	SERVICE BRAKES
Date of Incident	January 25, 2023
Date Filed	March 29, 2023
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

I purchased a car from Car N Drive on 01/04/2023, om 01/25/2023 my brake caliber came lose as it wasn't put on correctly. It scratched my rim. I requested Car N Drive to repair the caliber and replace the rim, they repaired the caliber and refused to replace the rim. Fast forward to 03/11/2023, I took my car to the Land Rover Dealership in Wilmington, DE to have an oil change to find that my brake pads was zip tied in place and my air filter was never replaced as they stated. I reached out to the manager and he told me he would order the parts on Monday, I reached out to them a few times to no one returning my calls or letting me know the parts was ordered. I have to make the repair myself, on Friday 03/31/2023.

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