NHTSA Complaint #11514344 — 2012 CHEVROLET SILVERADO 1500

December 2022, General Motors-Onstar system was deactivated in million of vehicles across America. This system was sold as a MAIN SAFETY and SECURITY system, integrated in millions of General Motor products was advertised as next generation Safety. This system allowed active subscribers the peace of mind that in the event of an emergency, they had us covered. motor vehicle collision detection for the event that you crashed, they could send first responders. If the vehicle was stolen, they had safe methods to locate and disable the vehicle. If you locked your keys in the vehicle with your child or pet, they could unlock it for you. In 2015 Canada "sunsetted" their 2G network which in turn would have disable Onstar for millions of Canadian vehicle owners across Canada. General Motors-Onstar offered FREE HARDWARE UPGRADES to keep Onstar active for whomever wanted and chose to keep the Onstar system working for them. Please refer to https://static.nhtsa.gov/odi/tsbs/2016/SB-10089229-2280.pdf and https://static.nhtsa.gov/odi/tsbs/2019/MC-10166666-9999.pdf. What about the vehicles sold in America? What about the people who purchased General Motor products for the specific reason of Onstar peace of mind? The people who want the system to function as it should? What if I do not have my cell phone with me in a remote location and I crash my truck at 70 mph? No Onstar to alert first responders. What if I accidentally lock my grandchild and keys in my car? Must i now break a window instead of calling Onstar and asking for an emergency unlock? And a very important one for me as many others. What if my vehicle gets stolen. Now there is no way to locate it. There is no way for Onstar to SAFELY shut it down so it could be recovered. I paid yearly for Onstar services for that exact peace of mind as did MANY OTHERS. There is even a petition where people are saying that if given the choice, they, like myself, would gladly pay to have the system upgraded like they did for Canada.