NHTSA Complaint #11514239 — 2020 HONDA CIVIC

The contact owns a 2020 Honda Civic. The contact stated while pressing the key fob to unlock the doors, the doors remained locked. The contact had to manually unlock the doors. The contact attempted to lock the vehicle with the key fob however, the doors failed to lock as needed. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 28,000.