NHTSA Complaint #11514141 — 2019 SUBARU OUTBACK

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) issue reported to NHTSA

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Complaint Details

ODI Number 11514141
Vehicle 2019 SUBARU OUTBACK
Component EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Date of Incident
Date Filed
Mileage 60 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2019 Subaru Outback. The contact stated that the Navigation System failed to operate as needed. The instrument panel failed to illuminate properly. The contact stated that he attempted to turn off the vehicle; however, the push to start failed to operate. Additionally, when the contact attempted to lock the vehicle using the key fob, the vehicle failed to lock, and the alarm failed to engage. The vehicle was taken to the dealer, where the vehicle was inspected; however, the part to do the repair was on backorder. The failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 60.

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