NHTSA Complaint #11514045 — 2015 HYUNDAI SANTA FE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11514045
Vehicle 2015 HYUNDAI SANTA FE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

While driving home from a meeting I began to hear a knock. It sounded like a stick was hitting my fan. There were no warning lights on at this time. Once I turned the corner onto my street, the car died, luckily I was able to just coast home. After getting home, I checked the oil and there was 0 oil in the car. I knew that this is bad. We just had an oil change completed a month ago. I went to the store and purchased some oil and filled the car, which allowed me to start the car and pull into my driveway. I had a fried come over and take a look at it with me, we heard 2 separate sounds, a deep knocking sound and a tinging sound. We decided to try and take it to a shop to get them to look at it. On this drive the car completely died and was unable to start the car. Had the car towed to the shop. They replaced the starter and were able to start the car but heard all of the knocking as well. They advised me to see if there was any recalls for engine oil consumption. I called Hyundai and they do not have any active recalls on this vehicle for engine oil consumption. This seems to match all of the other incidents from many others. This truly needs to be investigated and a recall needs to be issued. This is extremely frustrating!

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