NHTSA Complaint #11513632 — 2017 CHRYSLER PACIFICA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11513632
Vehicle 2017 CHRYSLER PACIFICA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

This van has had a bad problem with shifting at low speeds since it was new but getting worse and worse by the day. Dealers do not know what is wrong with it. When accelerating it will miss gears and suddenly catch and jolt the vehicle forward. When that happens there is a really loud bang from the transmission. It feels like someone rear ended me going 30 mph. Sometimes the check engine light comes on and then goes off. Other times it doesn't. This has almost caused numerous accidents as it is completely unexpected as to when and where it happens. It started around once/twice a week and now it happens 15-20 times a week and the vehicle only has 70k miles on it. There is no way to check the transmission fluid as it is a sealed system. Online I have read literally hundreds of owners experiencing the same issue with this van and ALL are asking when will there ever be a recall. After enough people die???

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