NHTSA Complaint #11513618 — 2019 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11513618
Vehicle	2019 RAM 1500
Component	STEERING
Date of Incident	March 1, 2023
Date Filed	March 24, 2023
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, the steering warning light illuminated but turned off after five minutes. While reversing, there was a grinding sound coming from the driver's side of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 19V812000 (Steering). The failure mileage was approximately 28,000.

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