NHTSA Complaint #11513296 — 2017 FORD F-150

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11513296
Vehicle	2017 FORD F-150
Component	VISIBILITY/WIPER
Date of Incident	February 5, 2021
Date Filed	March 22, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

Hello. My 2017 Ford F-150 has experienced the faulty windshield wiper issue resulting in the wiper motor to fail. As a result, I've had to replace the wiper motor engine\wiper arms twice in the past couple of years. All services were taken care of through the local Ford Dealership including transaction history. I understand the recent recall for this issue but when I contact Ford Customer Service, they state it does not apply to my specific model. The recall for this was just anounced this week but only for 2021 & 2022 models. Please help. Thanks

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