NHTSA Complaint #11513261 — 2017 CHEVROLET BOLT EV

The contact owns a 2017 Chevrolet Bolt EV. The contact stated while driving approximately 40 MPH and making either a left or right turn, the steering wheel failed to return to the center position. The contact stated that he manually steered the steering wheel to the center position. There was no warning light illuminated. The vehicle was taken to the local dealer, where the failure could not be duplicated. The contact consulted with an independent mechanic who had previously repaired a vehicle of the same year, make and model. The mechanic informed the contact that the steering rack was likely failing and needed to be replaced. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.