NHTSA Complaint #11513125 — 2023 CADILLAC ESCALADE
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11513125 |
| Vehicle | 2023 CADILLAC ESCALADE |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | WA |
Consumer Description
Please explain your complaint in detail: Every Cadillac dealership in the area is refusing to service my vehicle for a serious safety recall •GM #: N222384930 Trailer Brake Control Switch. When I call the dealerships to set up an appointment, they tell me there is a note on my account to not service your vehicle. The vehicle is brand new and was purchased from Brotherton Cadillac. All of the Cadillac dealerships are working together to block any service of my vehicle.
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