NHTSA Complaint #11513045 — 2023 SUBARU OUTBACK

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11513045
Vehicle 2023 SUBARU OUTBACK
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The rear driver side door popped open so as to be not fully closed, but not fully open (door not fully secure/ajar) while driving. The vehicle was being driven on a highway with speed no more than 55 mph, exiting an off ramp and approaching a stop light. When the brakes were depressed to ease into the off ramp stop there was a loud pop and the instrument panel displayed the door open warning for the drivers side rear door. It was necessary to fully stop the vehicle and re-secure the door from the outside. There were no passengers in the rear seat during this occurrence. The dealer inspected the door hinges observing no abnormalities and was not able to reproduce the error when test driving the vehicle.

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