NHTSA Complaint #11513039 — 2016 VOLKSWAGEN PASSAT

On November 11, 2022, the Byers VW in Columbus, OH, diagnosed my vehicle as having a defective crank case breather, which cases the oil to be burned off. It was replaced, and on March 20, 2023, I returned to the VW dealer with the same complaint. They told me that the vehicle had faulty internal parts, and suggested a engine replacement or rebuild, at a cost of $9,800. The vehicle was maintained, according to the recommended service intervals, ever 10,000 miles, at Byers Imports. A well maintained vehicle with 67,000, should not require an engine replacement. At this time, the vehicle is worthless and the dealer or VW Customer Care has offered no assistance toward a replacement engine or vehicle.