NHTSA Complaint #11513005 — 2011 MERCEDES-BENZ E350

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11513005
Vehicle 2011 MERCEDES-BENZ E350
Component AIR BAGS
Date of Incident
Date Filed
Mileage 176,000 miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The contact owned a 2011 Mercedes-Benz E350. The contact stated while stopped at an intersection preparing to make a left turn, the vehicle crashed into the front driver's side and part of the driver's side front fender by another vehicle that had run a red light. The vehicle had severe crumpling of the hood and the driver's side fender. The contact stated that the front end was damaged and spread debris all over the roadway. Law Enforcement was on the scene and filed a Police report. The contact stated that the driver's side air bag did not deploy. The contact was transported by ambulance to an emergency room. The contact stated that he had suffered chest injuries from striking the steering wheel, and the contact stated that he had upper back pain and arm pain. The contact stated that the vehicle was towed to an impound lot. The contact had been advised by the Insurance Provider that the vehicle was a total loss. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.

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