NHTSA Complaint #11512658 — 2022 TESLA MODEL 3

The accelerator pedal snapped off without any warning while driving on the interstate attempting to pass a vehicle. As I pressed the accelerator pedal, all resistance in the pedal disappeared and vehicles regenerative braking immediately engaged despite my efforts to maintain a safe speed on the interstate. Due to the regenerative braking and the lack of an accelerator pedal, I quickly found myself in the very dangerous situation in which my car was attempting to come to a stop from a high rate of speed in the middle of the interstate. I was luckily able to make a hard right turn to cross a lane of traffic in order to reach the safety of the emergency lane just before the car came to a complete stop. While doing so, I nearly clipped the front of another vehicle. The vehicle was towed to the dealership where it was serviced and a new accelerator pedal was installed. However, the service department had notified me that they had never had an incident like this before and even had difficulty knowing exactly how to fix it. The service to replace the accelerator pedal took nearly two weeks, leaving me without a reliable vehicle for my daily work commute. Upon picking up my vehicle, the service department also could not confirm that the vehicle was test driven with the newly installed accelerator pedal which heightened my safety concerns even more. When I asked to speak with someone in regards to my safety concerns going forward, no manager was available despite phone calls, messages, and an in person request. The vehicle now has a small wheel shake that wasn't present prior which is very unsettling.