NHTSA Complaint #11512304 — 2019 VOLKSWAGEN ATLAS

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11512304
Vehicle	2019 VOLKSWAGEN ATLAS
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	January 1, 2020
Date Filed	March 17, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

We have been having the same issue with the vehicle with the steering wheel shaking when making a close turn (ex. in a parking lot). The dealer made a repair on the clockspring and said that this would solve the issue and it did not. We have taken the vehicle several times to fix this issue and they have not been able to, it is getting worse. We now have been experiencing an issue where the car, usually after braking, will also brake on its own. This is especially concerning in icy conditions which could cause lose of control of the car. We took the vehicle in for this issue and they made a repair to the driver's door sensor and said that this would fix it, but it did not. Please let us know what further information you need.

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