NHTSA Complaint #11512296 — 2020 CHEVROLET BOLT EV

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11512296
Vehicle 2020 CHEVROLET BOLT EV
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

I live in New England and when we get close to the end of winter when it still snows and the roads begin to thaw some, they typically become pothole utopia. I was driving my car at night with the highbeams on when I hit a fairly decent sized pothole (1/4 wheel sized, 6-12inches deep) at a speed of 35-40mph. The impact was typical of a pothole of that magnitude (complete compression of front strut, little hop) and it knocked out the front highbeams on the side of the impact. The highbeams on the car are a bi-xenon HID projector system, which has a mechanically actuated shutter in the projector housing contained within the headlamp assembly. The mechanically actuated shutter is controlled by a spring loaded rotating bearing system with an ovoid control end which connects to a rotating L-shaped peice of metal via a hole in the ovoid connector. The force of the impact caused the solenoids metal peice to come out of the shutter control end, preventing the actuating solenoid from actuating the shutter. I believe this is a very poor design, as it's clearly not rated to take routine impacts. This issue caused my vehicle to fail a state saftey inspection and the reccomened repair was a total replacement of the headlamp assembly to the tune of $1,100 + labor because the headlamp shipped sealed. Nothing is in place in the assembly to keep the solenoid pin attached to the shutter control arm. I ended up being able to repair the projector assembly myself, using a tar/ gum like substance in the hole on the ovoid control arm hole to hold the solenoid arm in place.

Related Complaints for the 2020 CHEVROLET BOLT EV

Other ELECTRICAL SYSTEM Complaints

#11709509 While waiting to turn left at a light and driving in "L" (one pedal) mode, I started to release the break in anticipa...
#11708736 See attached document for complaint.
#11683892 High-voltage battery failure left Bolt EV immobilized after recall fix: Our 2020 Chevrolet Bolt EV (VIN: [XXX] ) beca...
#11683606 The contact owns a 2020 Chevrolet Bolt EV. The contact stated that while the vehicle was parked unattended, the vehic...
#11648731 This car several times while driving has shaken and then shifted into neutral. I have had to pull the car off to the ...

Recent Complaints for the 2020 CHEVROLET BOLT EV

#11713269 STEERING Steering rack started failing: did not return to center out of slow corners. Basically I could do hands-free circles ...
#11709509 FUEL/PROPULSION SYSTEM While waiting to turn left at a light and driving in "L" (one pedal) mode, I started to release the break in anticipa...
#11709509 POWER TRAIN While waiting to turn left at a light and driving in "L" (one pedal) mode, I started to release the break in anticipa...
#11708736 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. See attached document for complaint.
#11698122 STEERING What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle’s ste...
Check any vehicle history by VIN - Free vehicle history report