NHTSA Complaint #11512033 — 2012 FORD FOCUS

The contact owns a 2012 Ford Focus. The contact stated while driving 50 MPH, the instrument panel lights were dimly illuminated, the horn was inoperable, and the radio was not functioning properly. The contact stated that the steering assists warning light was illuminated. The contact was able to drive to her residence. The contact stated on March 8, 2023, the steering wheel seized. The contact turned off and restarted the vehicle and was able to steer to the right and park in a nearby parking lot. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the steering rack to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was unknown.