NHTSA Complaint #11511889 — 2011 JEEP COMPASS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11511889
Vehicle 2011 JEEP COMPASS
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

In 2019 my 2011 jeep compass front subframe rusted really bad which cause corrosions. I called Chrysler and advise if there was a recall on this and they told me no. I paid for the repair to get it fix, fast forward to today I took my car in for an oil change and was informed the rear subframe has now rotted and is also causing corrosion. I called Jeep and was advise the recall expired in 2021 and there is nothing they can do. Please be mindful that I was told that there was no recall on this back in 2019 when I called. It is very unsafe for me to drive with my 4 year old in the car knowing that my subframe is severely rotted which is causing corrosions. jeep was not willing to help with this recall and I think it’s insane due to it being a safety issue

Related Complaints for the 2011 JEEP COMPASS

Other SUSPENSION Complaints

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#11570274 The rear subframe and suspension are rusted. I have been hearing a rattling sound for the past couple of weeks, espec...
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#11524767 Was told by service center that car was not safe to drive

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