NHTSA Complaint #11511830 — 2023 BMW I4

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11511830
Vehicle	2023 BMW I4
Component	UNKNOWN OR OTHER
Date of Incident	March 9, 2023
Date Filed	March 14, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The on-board GPS sends incorrect information to Apple CarPlay devices, including both location and dead reckoning. This means that any application on the phone--including SOS and 911 calls—sends inaccurate location information when this is occurring. It is intermittent but acknowledged by BMW as an issue. Since CarPlay specifications for wireless CarPlay note that all GNSS information comes from the car to the phone, this is 100% a BMW issue (although they point to Apple). There are reports this happens with Android Auto, as well. There are also reports of this impacting the location BMW thinks the car has, including the My BMW app, which may also impact BMW's emergency services (untested by me for obvious reasons).

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