NHTSA Complaint #11511651 — 2021 VOLVO XC90

STEERING issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11511651
Vehicle 2021 VOLVO XC90
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

On two separate occasions, while driving car on highway at high speed, the car has gone into a special shutdown mode, where a turtle icon lights up on the dash and the car begins to shut itself down rapidly, limiting maximum speed of vehicle to 35mph. There is no warning or advanced alert. Suddenly the car reduces speed and feels like it is dead, and the systems begin to alert you that they are going into a reduced function mode. This was extremely scary thing to happen at highway speeds with flowing traffic. I had to crawl to side of rose at very low speeds. I could have been injured. I took the car to dealer for service and they said it was a software issue. A few months after, this happened yet again, also while at highway speeds. I have read that others are having similar issues with the Volvo XC90 model. This is so dangerous and the dealerships are writing it off as a software matter! It is extremely dangerous.

Related Complaints for the 2021 VOLVO XC90

Other STEERING Complaints

#11611104 Vehicle steer violently on pilot assist and powertrain disabled, not allowing us to steer the wheel on a highway. (La...

Recent Complaints for the 2021 VOLVO XC90

#11717923 ELECTRICAL SYSTEM The ERAD (Electric Rear Axle Drive) transmission on my 2021 XC90 T8 Recharge has suffered an internal failure at appr...
#11717923 ENGINE The ERAD (Electric Rear Axle Drive) transmission on my 2021 XC90 T8 Recharge has suffered an internal failure at appr...
#11717189 UNKNOWN OR OTHER Our rear backup camera is no longer working. I see that other years have been recalled for the same issue, but our 20...
#11713277 UNKNOWN OR OTHER The aluminum trim on the center console of my 2022 Volvo xc90 has started peeling. The exposed edges are sharp and cu...
#11701862 SERVICE BRAKES The contact owns a 2021 Volvo XC90. The contact stated that upon starting the vehicle and shifting to drive(D), the v...
Check any vehicle history by VIN - Free vehicle history report