NHTSA Complaint #11511580 — 2017 LINCOLN CONTINENTAL

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11511580
Vehicle 2017 LINCOLN CONTINENTAL
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage 24,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2017 Lincoln Continental. The contact stated upon reversing, the rearview camera was significantly foggy, impairing his vision of the road. There was no warning light illuminated. The contact later received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention). The vehicle was taken to the dealer, where it was diagnosed that the rearview camera needed to be replaced; however, parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000. VIN tool confirms parts not available.

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