NHTSA Complaint #11511482 — 2013 KIA OPTIMA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11511482
Vehicle 2013 KIA OPTIMA
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WV

Consumer Description

I have had this vehicle for 10 years. The paint started to peel in or around 2017. I was in a hail storm and within the last year and now it looks like my car was 100 years old. I put in a claim to my insurance and they denied coverage due to kia having a paint issue. Peal white specifically. I also took the car in December 2022 for all the recalls on the engine. Since then it's literally falling apart. When I took it to the dealership they told me I had a bad valve cover, bad Sway bars, bad passenger side mirror among other things. When I told them I had no issues prior to taking it in they pretty much said it's their word against mine. Oh and they found a "oil shop rag" hanging from the bottom of my car. They said I must have picked it up on the road. Im driving a car I paid top dollar for with no complaints over years and would suggest to others. Now I wouldn't recommend kia to anyone. They brag about their warranty but it's all garbage. I still love my car hit I'd like it to look nice still along with how it used to drive before I took it in.

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Other STRUCTURE:BODY Complaints

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