NHTSA Complaint #11510997 — 2019 SUBARU FORESTER
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11510997 |
| Vehicle | 2019 SUBARU FORESTER |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
March 9, 2023 at 7 AM, I was driving in Philadelphia and traffic had slowed slightly and I was going 5 MPH, coming to a stop in traffic when my car completely "froze", and all the lights on the dashboard came on and it said "auto start disabled" and my car would not move. I tried to hit "start/stop" button but nothing worked and I tried to hit my blinkers so I could warn the cars behind me, but nothing worked in the car and it was stalled. This was the situation for 4 full minutes. I am lucky the cars behind me were paying attention and did not hit my car when it abruptly stopped like that with no warning at all. I am really concerned about this car's safety. This issue occurred to the same car in 2021 and I made an incident report then as well. The dealership said it was due to a faulty hood sensor which they replaced but the same exact thing happened a few times in 2021. I think there is some problem in the car's wiring or electrical system that is not being addressed. This is unsafe and a safety hazard for me and other cars on the road. Subaru needs to address this.
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