NHTSA Complaint #11510936 — 2021 TIFFIN WAYFARER

While driving down the road, the power door steps will spontaneously extend. This extends close to the ground and out to the side, and could catch on a curb, pothole, another vehicle, etc. This could cause an accident many different ways. It has been to the dealer for service multiple times, details below. The issue persists. I have learned from Facebook groups that this issue is quite widespread and they seem to have not yet determined a reliable fix. I c Service history that I have – Vogt RV in Fort Worth - 7/15/2021 WO A565812– issue first reported. says sensor was replaced and door hinges were adjusted 8/31/21 – WO A566136 - issue persists – says sensor was replaced and door hinges were replaced 12/6/21 – WO A566697 – issue persists – says sensor was replaced again. Note that the unit was at the dealer from 12/6/21 through 7/29/22. 2/24/23 – Again serviced at Vogt. I don’t have the WO number but believe Rich was the technician assigned. I don’t know what was done. We picked up the unit on 2/27 and the steps worked for a couple days and then started giving the issue again. 3/2/23 – issue persists ontacted the manufacturer yesterday and they were not helpful.