NHTSA Complaint #11510845 — 2020 FORD ESCAPE SUSPENSION

Complaint Details

ODI Number	11510845
Vehicle	2020 FORD ESCAPE
Component	SUSPENSION
Date of Incident	November 18, 2022
Date Filed	March 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

November 18, 2022 had my car for 22 months when I took it for oil change I reported a noise when turning the steering wheel. Ford mechanics decided it the front shocks. Part # LX6Z18124EQ was ordered at that time. As of today 3/8/2023 it is still on back order. The noise is getting louder. I have been in contact with Ford which has expedited the part about 3 - 4 weeks ago. Still not at dealership. I have never had so much problems with a new car. Ford denied the buy back or lemon law for FL stating it was after the 24 month warranty which is false. I’m wondering what else can I do if anything.

Related Complaints for the 2020 FORD ESCAPE

Other SUSPENSION Complaints

#11653493 — April 8, 2025 — The contact owns a 2020 Ford Escape. The contact became aware that there was fluid underneath the rear of the vehicle...

#11598410 — July 2, 2024 — My car has only 50,000 miles on it. I took it to the dealership for an oil change, and they reported that the rear su...

#11590612 — May 24, 2024 — The contact owns a 2020 Ford Escape. The contact stated while driving approximately 20–40 MPH, the vehicle was vibrat...

#11573474 — February 22, 2024 — The door check bracket is broke to where my door makes a terrible noise and I hear this is affecting over 300,000 For...

#11564705 — January 10, 2024 — Bought new, June 2021, both rear shocks leaking. Replaced with same type. Now 12/28/23 63,800 miles, both rear shocks...

Recent Complaints for the 2020 FORD ESCAPE

#11719432 — UNKNOWN OR OTHER — February 20, 2026 — Drivers side door is popping/cracking. Upon reasearching I found numerous others complaing of the same problem

#11719042 — ELECTRICAL SYSTEM — February 19, 2026 — For months, I have had restraints indicator lamp warning, specifically for the driver seatbelt buckle sensor circuit,...

#11719042 — SEAT BELTS — February 19, 2026 — For months, I have had restraints indicator lamp warning, specifically for the driver seatbelt buckle sensor circuit,...

#11718693 — ENGINE — February 18, 2026 — Turbo failed due to oil lines clogged. Failed again after repair two weeks later on highway almost causing a collision.

#11718804 — ENGINE — February 18, 2026 — I have had 22 recalls to date on this vehicle and received 1 recall notice. Engine light comes on alot, makes noises ...