NHTSA Complaint #11510793 — 2023 TESLA MODEL Y

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11510793
Vehicle	2023 TESLA MODEL Y
Component	STEERING
Date of Incident	January 27, 2023
Date Filed	March 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

We leased the brand new Model Y on Tuesday January 24th at Tesla, Rockville, MD. On Friday January 27th at approximately 4:30pm we were driving on RT773 Riverside Parkway in the right hand lane and the steering wheel came totally out of the column with wires and electronic exposed. I was able to slow the car down and the car went up on the curb. I kept trying to put the steering wheel back in the column and somehow managed to get it in enough to drive home which was 5 miles away. All of the electronics did not work. Tesla came and towed the car the same evening. There was no working warning. Tesla towed the car and the next day on Saturday said the bolt to the steering column was loose and became dislodged.

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