NHTSA Complaint #11510702 — 2021 FORD ESCAPE

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11510702
Vehicle 2021 FORD ESCAPE
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

Started the vehicle and turned the defroster on high setting one morning to defrost the windshield with heavy frost. Car had been running about 3-4 minutes and I heard a cracking sound. I noticed a 12" crack in the middle of the windshield when the frost was melted off. The car was still parked when the windshield cracked and was not being driven due to visibility being limited by frost.

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