NHTSA Complaint #11510696 — 2015 HYUNDAI ELANTRA

On February 17, 2023, my vehicle was broken into and damaged because thieves tried to highjack the car using a now common method of the end of a USB cable in the ignition. The passenger rear window, the steering column, and the key ignition were all damaged, and I had my vehicle towed to a Hyundai dealership. Nearly all 2011-2021 Kia and Hyundai vehicles are made easy to operate without a key, to steal, and to vandalize. This security vulnerability has resulted in Kia and Hyundai owners paying for repairs (even with insurance, owners need to pay the deductible) and higher insurance premiums. Hyundai and Kia did not disclose this defect, which is a material fact, and a fact that a reasonable person would rely on when purchasing a vehicle, consequently making these vehicles easy to steal, unsafe, and worth less than they should be. The service writer at the dealership informed me that it could take 30-45 days to get the parts since this type of vandalism has increased significantly over the last six months. It has become well-known that these thefts are due to security flaws (re: failure to implement standard security measures and install anti-theft devices) in Kia and Hyundai vehicles, leaving them notably susceptible to theft. Kia and Hyundai owners, including myself, are left with limited time use of rental cars during repairs, oftentimes because of the delay in the delivery of parts. This situation also leaves Kia and Hyundai owners with higher insurance rates (or being simply denied of obtaining insurance) because of these vehicles.