NHTSA Complaint #11510534 — 2021 KIA K5 STEERING

Complaint Details

ODI Number	11510534
Vehicle	2021 KIA K5
Component	STEERING
Date of Incident	December 14, 2021
Date Filed	March 7, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

BRAND NEW VEHICLE PURCHUSED OFF SHOW ROOM FLOOR WITH 4 MILES ON IT. 3 MONTHS AFTER OWNERSHIP, WHEN PUSH TO START THE CAR. THE STEERING WHEEL WILL LOCK UP, UNABLE TO DRIVE AND A SYSTEMS CHECK WILL DISPLAY ON THE DASH. IT DOES NOT STOP, UNTIL YOU TURN THE CAR OFF AND ON SEVERAL TIMES, WITH NO SET AMOUNT OF TIMES UNTIL THE CAR IS DRIVABLE AGAIN. THE CAR HAS BEEN BROUGHT TO KIA SEVERAL TIMES FOR SERVICE, BUT THEY HAVE NEVER BEEN ABLE TO DETERMINE A REASON. A LEMON LAW WAS FILED AND COMPLETED IN 2022. THE CAR SINCE THEN HAS CONTINUED TO HAVE THE STEERING WHEEL LOCK UP RANDOMLY WHEN STARTING IT AND HAS EVEN PROGRESSED TO DOING IT WHILE DRIVING ON THE HIGHWAY!!! NO RECALL FROM KIA HAS BEEN ISSUED. THEY ARE JUST WAITING FOR SOMEONE TO DIE!

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