NHTSA Complaint #11510278 — 2014 LINCOLN MKX

In 2021 I took vehicle in for intermittent soft brakes where the pedal would suddenly sink to the floor. Dealer replaced brake booster under warranty. Issue was still intermittent and 2 months into driving after the booster was replaced I suddenly lost all brakes. Took vehicle to dealer and now I am out of warranty and they claim there is a bad Hydraulic Control Unit (HCU) for the ABS system. Said there’s nothing they can do and it’s a separate issue even though it’s the same issue they failed to correct previously. The part number is DT4Z-2C215-A. I believe this is a replacement part for the obsolete BT4Z-2C215-A. The dealer is now quoting me $2000 for the fox and said it’s very common issue. Looking at other safety bulletins the year of my vehicle wasn’t included and believe it was either cut off at 2010/2011’s. But if most vehicles still have this issue 2012-2015 then why were they not included in the safety recall. I believe losing brakes warrants a recall especially sudden intermittent loss. Luckily the times I’ve lost my brakes I wasn’t on the freeway or in bumper to bumper traffic where I needed them.