NHTSA Complaint #11510260 — 2017 FORD F-150

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11510260
Vehicle 2017 FORD F-150
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

Heated and Cooling seat buttons for the front seats and Heated Seats for the rear indicates power being fed and luminated. Fuse for the climate control on seats is operational, however NO Heat and NO Cooling. Checked the Heated and Cooling Module under passenger front seat and disconnected harness to find the Top wiring pig tail as you look at it burnt. Terminals on module burnt. Apparently on the Ford F-150 Forum numerous members have the same problem. I have found the module and pigtail available, however I don't want to change it to prevent voiding possible Safety Recall. Will notify the dealership on March 6, 2023 at (Dick Smith Ford), Columbia S.C.. gds...

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