NHTSA Complaint #11509985 — 2018 TESLA MODEL S EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

Complaint Details

ODI Number	11509985
Vehicle	2018 TESLA MODEL S
Component	EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Date of Incident	March 2, 2023
Date Filed	March 3, 2023
Mileage	93,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2016 Tesla Model S. The contact stated that he noticed that the display screen was distorted and that the adhesive around the display touchscreen was leaking. The contact stated that the adhesive also leaked onto the console. Additionally, the contact stated that due to the toxicity of the adhesive, he started to get headaches. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the display was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed to contact the Service Center, but no assistance was provided. The failure mileage was approximately 93,000.

Related Complaints for the 2018 TESLA MODEL S

Recent Complaints for the 2018 TESLA MODEL S

#11717637 — SERVICE BRAKES — February 12, 2026 — I was entering my drive way waiting for the garage to open suddenly my car just accelerated and hit the wall.

#11717637 — STEERING — February 12, 2026 — I was entering my drive way waiting for the garage to open suddenly my car just accelerated and hit the wall.

#11717589 — UNKNOWN OR OTHER — February 12, 2026 — On February 11, 2026, at approximately 11:00 a.m., I picked up my Tesla vehicle from the Tesla Service Center located...

#11717637 — VEHICLE SPEED CONTROL — February 12, 2026 — I was entering my drive way waiting for the garage to open suddenly my car just accelerated and hit the wall.

#11717138 — STEERING — February 10, 2026 — Steering the vehicle is extremely difficult leading to major safety concerns. When making turns, right or left, where...