NHTSA Complaint #11509944 — 2011 LINCOLN MKT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11509944
Vehicle 2011 LINCOLN MKT
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

Car begin smoking out of the back took car to dealership car oil was low. Car dealership refilled oil and told me to come back after driving 1000 miles. Car began smoking again like it was going to catch on fire took car in was told the turbo boost failed. Dealership mention that the turbo boost was previously repaired and under warranty so they repaired it. Car started smoking again I took car to dealership to get an oil change and made them aware that the car was smoking bad again. I was informed that it takes a while for the oil to burn out of the exhaust. Two days later I when to the store to pick up my medication and once again the car began smoking and the smoke was comin into the car, the check engiene like came on and the oil light came on as I was driving. The car began to make ding sound and start stuttering like it was going to shut off. I tried to acclerator and the car was still going slow as I was driving on a busy street. I got the car home and the next day called to have it towed to dealership. 3/2/2023 Called the dealership because I have not heard from them and was informed that the turbo boost failed again.

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