NHTSA Complaint #11509825 — 2014 LEXUS CT HYBRID

The contact owns a 2014 Lexus CT200H. The contact stated while driving 20 MPH, the brake pedal became firm while depressed. The ABS and traction control warning lights illuminated. The contact coasted the vehicle into parking lot, stopped, and turned off the vehicle. Due to the failure, the vehicle was towed to the residence and later to a local dealer. The contact was informed by the dealer that the brake pump assembly and brake cylinder needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the vehicle was not under warranty or recall. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 100,500.