NHTSA Complaint #11509804 — 2020 KIA STINGER

The contact owns a 2020 Kia Stinger. The contact stated that while driving at various speeds, the vehicle would jerk and hesitate upon depression of the accelerator pedal as the check engine light appeared on the instrument panel. One day while at a stop sign, the vehicle stalled upon depression of the accelerator pedal. The vehicle was taken to a dealer where he was informed that the spark plugs needed to be replaced. The contact purchased the spark plugs from the dealer but had an independent mechanic perform the repair. Despite the repair, the failure occurred a second time. The vehicle was taken back to the dealer where another diagnostic test was performed, and the contact was notified that both the spark plugs, and the fuel pump needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 20V560000 (Fuel System, Gasoline) which he linked to the failure. The dealer was notified of the recall but was informed that the VIN was not under recall. The manufacturer was also notified of the failure and provided the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was 59,272.