NHTSA Complaint #11509741 — 2023 HONDA CR-V

On 2/11/23, after having my car less than a month and having fewer than 1000 miles on it, I got a critical warning light that told me to stop driving as soon as possible because my 12 volt battery wasn’t charging and my vehicle was not safe to drive. My car had to be towed to the dealership and the power control unit needs to be replaced. I had no clues that I was going to get this warning so it came as a total shock to me that my car was no longer drivable. Luckily I was in a location where I was able to stop driving very quickly and was not on the highway. I was told this part is like the alternator on a non-hybrid car, so like it’s brain. Had I been in a place where it wasn’t safe to pull over, my car could have stopped abruptly causing a major accident. The vehicle has been inspected at the dealership and a part has been ordered. The earliest it may arrive is 3/14/23. This means my car will be at the dealership for more than 30 days. I thought this would qualify my car as a lemon under the lemon law but the dealer is telling me this is not the case because they have ordered the part and it is back ordered.